Service charges used to be a matter of choice, but now consumers feel obliged to pay them for even a cup of coffee. How do we navigate this minefield and who is really profiting?
Several places I’ve been the staff have set the tip to zero before handing me the card reader or have told me to press “skip” in an apologetic voice. Nobody wants this.
Several places I’ve been the staff have set the tip to zero before handing me the card reader or have told me to press “skip” in an apologetic voice. Nobody wants this.