Somehow the EFI partition doesn’t mount and it’s impossible to troubleshoot via phone, she asked me to put back the old system 😞
I switched my Dad to Linux recently, and set his account up without any superuser access. Updates have to wait until I visit once a week, but it restricts his ability to get himself stuck in any update-related tangles.
Linux has problems, but I’m so glad I don’t have to support my Dad on Windows anymore, because that was far less predictable for me. Like the time it decided to upload all his files to onedrive (despite him having no knolwledge of this, or what it was doing or whether he’d consented or not) and made the Internet unusably slow for 8 hours by totally saturating his meagre connection.
He didn’t even know about onedrive, just phoned me like “The Internet isn’t working, what’s wrong?” and of course onedrive is the last thing I’d have suspected for causing that symptom, which made it so annoying to diagnose.
Much nicer now his OS doesn’t do sneaky things behind his back, or mine.
Loool, all the people who are trying to help you troubleshoot are 1) probably correct and 2) completely missing the point. I have a Windows desktop, a Mac, and a Linux desktop at home and this kind of shit only happens on Linux these days.
Literally happened updating just yesterday so I went to an older boot entry. The Matrix channel blamed my hardware, but the older revision boots just fine
Right but you see it never happened to that person so it means it’s like that for everybody else. Clearly you are wrong. /s
What distro did this happen on?
How long ago did you install it?
Pop os, a few months ago
Pop os wasn’t the best distribution to start her on. It’s new. Unstable and updates often. Linux mint, Debian, fedora.
Sounds like a hardware issue, so …
Seems like only the EFI partition is missing. She told me “ls /home/her name” shows stuff but “ls /boot/efi” is empty
Apparently this happened by itself
I should have chosen something like silverblue but I wasn’t familiar with that
How does it even get into emergency mode without the efi partition?
Its not so easy for a user to screw-up that partition. Same things that would do it in Linux would do it in Windows.
How is
/etc/fstabconfigured? Partitions should be assigned to mount points by UUID and not by their names (such as/dev/sda1). Names can easily change across boots.Something to look into. Understand the frustrations here, but it looks like something that can be fixed if you are able to get to the machine and troubleshoot.
How the heck is mom supposed to know what an fstab is?

