In short:
Telstra’s mobile network has suffered a major nationwide outage, affecting millions of customers and causing delays to public transport networks.
Some regional train services in NSW and Victoria have been suspended, and taxi passengers are reporting they are unable to complete payments.
What’s next?
Telstra says it is looking into the issue and will share an update once it is fixed.
… police in Western Australia have posted a statement on Facebook saying the outage appears to have affected some Triple Zero calls …
My favourite was the outage tracker failed because of heavy load. I also heard they couldn’t call the on call tech because his mobile wasn’t working because of the outage.
Have we learned nothing? This is literally what happened a few years ago with the big Optus outage. They were doing a change overnight, and broke everything. But all the on-call technicians were asleep because nobody could call their Optus phones to wake them up. Couldn’t even try to raise them with email pings because their home Internet was also Optus. Management were clueless, because nobody could call them either.
Everyone found out in the morning from the news or when they rocked up to work per usual and the place was an ants’ nest.
Issue some people phones on a different carrier, for pity’s sake.
Middle Management be middle management and just want to get inside their budget. C suite don’t care and try to scare everyone off from asking for what is needed. The Optus outage showed that they had no backup plan and Telstra hubris meant they thought it wouldn’t happen to them.
I’m sure that happened as one of the subplots in Optics.
Telstra says it is looking into the issue and will share an update once it is fixed.
Ten bucks says it’s due to a software update to core telecommunications infrastructure.
It was NTP. Apparently Telstra didn’t like using Open Source NTPd and timed and attempted to use their own Vibe Coded time calibration solution.
This is all bullshit I just made up, but I like spreading rumours about how stupid corporate business are 😏
$20 - change made by someone whose job was off-shored to save money
$30 bucks says the offshore asked AI to “Kindly do the needful”
Racism, not doing our international reputation any favours mate
AI written update changelog: "✨ Bug fixes and performance improvements! ✨ Best version EVER! 😊 😎 "
$40 says the blame message will focus on bottom of the ladder personnel, not root cause leadership.
$50 says that graduate told his boss and also his mentor that something looked wrong, and he’d been taught to never do it like this, but they said don’t worry about it, they do this all the time.
$67 says the grad will be the initial focus of the internal investigation. They will be made to feel awful and never want to work in that industry again.
$69 says it was Neil
Neil’s been a bit angry lately, it could have been them.
Telstra mobile Wifi connected to non Telstra internet, so didn’t even realise it was down.
I’m off to buy a lottery ticket
